Our Commitment to Security

ChargeLab’s mission is to build EV charging solutions that scale, making EV charger deployment fast, affordable, reliable, and most importantly, secure.

The ChargeLab CSMS is SOC 2 Type II certified, which attests to our commitment to investing in security and compliance in all our products. ChargeLab makes its SOC 3 report available to verify its platform’s compliance with the security, confidentiality, availability, and processing integrity standards established by The Association of International Certified Professional Accountants (AICPA).

Compliance

SOC 2 Type II

SOC 3

PCI DSS - SAQ A

Resources

ChargeLab SOC 3 Report

ChargeLab PCI SAQ A

Controls

Updated 8 minutes ago

Infrastructure security

• Unique account authentication enforced
• Remote access encrypted enforced
• User sessions are automatically terminated after inactivity

Organizational security

• Confidentiality Agreement acknowledged by employees
• Cybersecurity insurance maintained
• Access reviews conducted

Product security

• Data encryption utilized
• Penetration testing performed
• Vulnerability and system monitoring procedures established

Data and privacy

• Customer data deleted upon leaving
• Third party privacy documentation reviewed
• Privacy policy reviewed

Subprocessors

Amazon Web Services – Infrastructure Provider hosting services, storage and support.

Stripe Payments – Payment Processing

Datadog – Cloud Infrastructure Monitoring

HubSpot – Customer Relationship Management

Vanta connects to a company's core systems to continuously monitor these controls.